Exhibit 13.4 The Following Questions Refer to the Information and Output Below

question 81

Short Answer

Exhibit 13.4
The following questions refer to the information and output below.
A grocery store can serve an average of 360 customers per hour. The service times are exponentially distributed. The store has 4 checkout lines each of which serves 90 customers per hour. Customers arrive at the store at a Poisson rate of 240 customers per hour. The following queuing analysis spreadsheet was developed from this information.
-Refer to Exhibit 13.4. Based on this report how long does a customer wait before the checker begins serving them?

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Definitions:

Client Confidentiality

The ethical obligation of professionals, especially in legal and medical fields, to keep information given by or about their clients secret from others.

Negligence

The failure to take reasonable care to avoid causing injury or loss to another person, resulting in liability for any damage resulting from this lack of care.

Civil Wrong

A violation of a person's rights or a failure to perform a legal duty owed to a specific individual or society, known as a tort.

Tort

A civil wrong not arising from a breach of contract. A breach of a legal duty that causes harm or injury to another.