Exhibit 13.2
The following questions refer to the information and output below.
A barber shop has one barber who can give 12 haircuts per hour. Customers arrive at a rate of 8 customers per hour. Customer inter-arrival times and service times are exponentially distributed. The following queuing analysis spreadsheet was developed from this information. 
-Refer to Exhibit 13.2. Based on this report what is the average total time spent waiting for a haircut and getting a haircut?
Definitions:
Accounting System
A set of processes and tools used by entities to track financial transactions, maintain accurate records, and prepare financial statements.
Navigating QBO
The process of efficiently moving through QuickBooks Online’s interface to utilize its comprehensive features for managing financial tasks.
Financial Dashboard
A specialized dashboard focused on displaying key financial metrics and performance indicators to help in decision-making.
Recommended Tab
The Recommended Tab typically refers to a feature in software or online platforms that suggests options or items based on a user's past behavior, preferences, or popular trends.
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Q105: Refer to Exhibit 14.10. Complete the table