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Exhibit 13.4
The following questions refer to the information and output below.
A grocery store can serve an average of 360 customers per hour. The service times are exponentially distributed. The store has 4 checkout lines each of which serves 90 customers per hour. Customers arrive at the store at a Poisson rate of 240 customers per hour. The following queuing analysis spreadsheet was developed from this information.
-Refer to Exhibit 13.4. Based on this report what is the average total time spent in line and being checked out?
E-leader
A leader who uses electronic means, such as email, social media, and virtual meeting platforms, to manage and guide teams, especially in remote or digital workplaces.
Physical Locations
Tangible places or sites where activities, processes, or operations are carried out or where a particular entity is situated.
Open-book Management
A business practice where a company shares detailed financial reports and data with all employees to involve them in its financial performance and decision-making processes.
Compensation
The package of salary, wages, and additional benefits that an employee receives in exchange for their work within an organization.
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