Exhibit 13.1 The Following Questions Are Based on the Output Below

question 7

Multiple Choice

Exhibit 13.1
The following questions are based on the output below.
A store currently operates its service system with 1 operator. Arrivals follow a Poisson distribution and service times are exponentially distributed. The following spreadsheet has been developed for the system.
-If a service system has a constant service time, Poisson arrival rates and 2 servers its Kendall notation is

• A) P/D/2
• B) M/D/2
• C) M/D/1
• D) G/D/2

---

Definitions:

Physical Punish

A form of punishment involving the use of physical force with the intention of causing a person pain or discomfort as a response to their behavior, commonly referred to as physical punishment.

Oppositional Defiant Disorder

A behavioral disorder in children and teens characterized by a persistent pattern of anger, irritability, argumentativeness, defiance, or vindictiveness toward authority figures.

Amygdala

Structure of the limbic system critical in emotions such as fear.

Hippocampus

Structure of the brain involved in memory and in the stress response.