Exhibit 13.1 The Following Questions Are Based on the Output Below

question 14

Multiple Choice

Exhibit 13.1
The following questions are based on the output below.
A store currently operates its service system with 1 operator. Arrivals follow a Poisson distribution and service times are exponentially distributed. The following spreadsheet has been developed for the system.
-A doctor's office only has 8 chairs. The doctor's service times and customer inter-arrival times are exponentially distributed. What type of system is it?

• A) M/M/1
• B) M/M/8
• C) M/M/1 with Finite Queue
• D) M/M/1 with Finite Population

---

Definitions:

Color-Blind

The inability to discern certain shades of color or, in some cases, any color at all.

Conscious Supervision

This term refers to the deliberate and aware monitoring and guiding of processes or activities, often by someone in a position of authority.

Perception

The cognitive process that interprets and makes sense of the information gathered through the senses, forming our awareness of the environment.

Awareness

The knowledge or perception of a situation or fact; consciousness about something.