The Concept of Total Quality Management Focuses on Continuous Improvement

question 186

True/False

The concept of total quality management focuses on continuous improvement.

---

Definitions:

You-attitude

A communication approach focusing on the receiver's needs and interests rather than the sender's.

Goodwill Through Organization

The value added to a company due to positive relationships, both internally and externally, fostered by its organizational structure and culture.

Complex Information

Detailed or intricate data or knowledge that may be challenging to understand or interpret.

You-attitude

A communication approach focusing on the audience's perspective and interests.