A Management Concept That Encourages All Managers and Employees to Be

question 81

Multiple Choice

A management concept that encourages all managers and employees to be in tune with the wants and needs of customers, and which leads to flexible product designs and production processes, is called:

• A) Continuous improvement.
• B) Customer orientation.
• C) Just-in-time.
• D) Theory of constraints.
• E) Total quality management.

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Definitions:

Intentional Choices

Decisions made with mindfulness and deliberate thought, often aimed at achieving specific outcomes or living according to certain values.

Self-Care

The practice of taking action to preserve or improve one's own health, well-being, and happiness, particularly during periods of stress.

Vicarious Resiliency

The process by which therapists or caregivers experience personal growth and increased resilience through their empathic engagement with clients' trauma and recovery stories.

Affirming Thoughts

Positive statements or beliefs that reinforce one’s value, capabilities, or qualities, often used as a psychological tool for improving self-esteem.