Examlex
In the 1950s, psychologists Carl Rogers and Abraham Maslow promoted humanistic theories of motivation.
Communication Gap
A discrepancy that occurs when a message is not accurately conveyed or understood between parties, leading to misunderstandings, misinformation, or conflicts.
Empowerment Gap
The Empowerment Gap refers to the disparity between individuals or groups in terms of their ability to make choices, access resources, and control their own lives.
Reliability
The consistency and dependability of a product, service, or research finding over time and across various conditions or instances.
Service Quality
refers to the assessment of how well a delivered service matches the expectations of the customer, often determining customer satisfaction and loyalty.
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