When Sales Were Down for the Third Month in a Row

question 477

Multiple Choice

When sales were down for the third month in a row, the sales manager called a meeting of all sales staff in order to analyze the situation and attempt to come up with some solutions. This example illustrates:

• A) emotion-focused coping.
• B) distancing.
• C) problem-focused coping.
• D) a tend-and-befriend coping strategy.

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Definitions:

Syntactic

Pertaining to syntax, the arrangement of words and phrases to create well-formed sentences in a language.

Phonological

Phonological pertains to the system of sounds in a language, including the rules of sound combination and pronunciation.

Ambiguity

A situation, statement, or information that is unclear, uncertain, or can be understood in more than one way.

Passive Voice

A grammatical voice that emphasizes the action being done to the subject of the sentence, rather than who is performing the action.