Examlex
_________ is the study of how people use interpersonal space.
Service Quality
The perception of how well a service meets or exceeds customer expectations, often evaluated through dimensions like reliability, responsiveness, assurance, empathy, and tangibles.
Reliability
The probability that a machine part or product will function properly for a specified time under stated conditions.
Facilitator
An individual who enables groups and organizations to work more effectively; to collaborate and achieve synergy.
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