The Board of Directors of Esten Inc

question 13

Multiple Choice

The board of directors of Esten Inc. is planning an incremental change within the company. In order to reduce employee resistance to the change, the management provides encouragement, training, channels for communicating problems and complaints, and ways of helping overcome performance pressures. Which of the following approaches has been used by Esten to deal with the resistance to change?

• A) Facilitation and support
• B) Participation and involvement
• C) Manipulation and cooptation
• D) Explicit and implicit coercion

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Definitions:

Experimental Groups

Groups in an experiment that receive the treatment or intervention being tested, as opposed to the control group which does not.

Control Groups

In experimental research, a group of subjects that does not receive the experimental treatment, serving as a comparison to evaluate the effect of the treatment.

Independent Variable

In an experiment, the independent variable is the factor that is manipulated to see if it causes a change in the outcome or dependent variable.

Nicotine

A stimulant and addictive substance found in tobacco, responsible for the habit-forming nature of tobacco use.