Which of the Following Types of Comparisons Benchmarks Performance Against

question 68

Multiple Choice

Which of the following types of comparisons benchmarks performance against that being achieved by other people, work units, or organizations?

• A) Historical comparison
• B) Engineering comparison
• C) Relative comparison
• D) Empirical comparison

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Definitions:

Unfreezing

The initial stage in the change process where existing patterns or behaviors are challenged in preparation for change.

Refreezing

The process of stabilizing a group, organization, or system after a change has been implemented, ensuring the new state is maintained.

Attitude-centered

Orientation that focuses on the attitudes and mindsets of individuals as pivotal elements in achieving outcomes.

Role-centered

An approach or perspective that focuses on the importance of defined roles and responsibilities within an organization or system for effective functioning and achievement of goals.