A Standing Plan That Communicates Broad Guidelines for Employees to Use

question 50

Multiple Choice

A standing plan that communicates broad guidelines for employees to use when taking decisions and actions is called a __________.

• A) policy
• B) project plan
• C) procedure
• D) budget

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Definitions:

Witness Statement

A written document summarizing the evidence that a witness will present at trial.

Active Listening

The practice of fully concentrating on what is being said rather than passively hearing the message, involving listening with all senses.

Listening Techniques

Methods or strategies used to improve attention, retention, and understanding during auditory communication.

Interpersonal Skills

Abilities used to interact effectively with other people, such as communication, empathy, and negotiation.