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Tim places an online order for a smartphone. Instead, he is shipped a dishwashing liquid from a brand named Bling by the seller. Tim posts this incident on a social networking site and it is soon picked up by the media. Richard, the sales manager of Bling, hears about this incident and plans to use it as an opportunity for creating brand awareness of Bling products. Accordingly, he makes arrangement to send Tim the smartphone that he had originally ordered along with two more bottles of Bling dishwashing liquid. When this news reaches the media, people applaud Bling's gesture and Richard achieves his goal of creating brand awareness. Which of the following plans did Richard use in the scenario?
Standard of Care
The level of competence, caution, and attention expected of an individual in a specific situation, often used in legal contexts concerning negligence.
Duty of Care
The legal obligation to avoid acts or omissions which could foreseeably harm others.
Negligence
A failure to exercise the care that a reasonably prudent person would exercise in similar circumstances, leading to harm or damage.
Professional Designation
A formal certification demonstrating a certain level of expertise or specialization in a particular field, frequently required in professions such as law, medicine, and accounting.
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