For a Resource or Capability to Be a Source of Competitive

question 9

True/False

For a resource or capability to be a source of competitive advantage,two conditions must be present: scarcity and relevance

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Definitions:

Self-Service

A business model or system design that allows customers to perform services themselves without the assistance of direct service employees.

Web Browser

A software application used to access and navigate websites on the internet.

Centralized Kiosk

A physical setup where services or information are centralized at a single location for customer access.

Specialty Products

Software solutions for specific specialized applications that may or may not interface with the main database.