The Balanced Scorecard Is a Technique of Performance Management That

question 2

Multiple Choice

The Balanced Scorecard is a technique of performance management that establishes and monitors four dimensions of performance:

• A)Financial,strategic,operational,and ethical performance
• B)Financial,customer,internal,and learning/innovation performance
• C)Profit,sales,productivity,and asset management performance
• D)Shareholder,customer,employee,supplier,and social performance

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Definitions:

Cognitive Restructuring

Cognitive restructuring is a psychological technique aimed at identifying and changing irrational or maladaptive thoughts and beliefs, often used in cognitive-behavioral therapy.

Self-Awareness

Involves being conscious of one's own character, feelings, motives, and desires.

Task-Centeredness

A focus on completing specific tasks or goals, often characterized by a practical and direct approach to solving problems.

Eclectic Practice

An approach that draws on multiple theories, styles, or ideas to best address the needs and preferences of individual clients or situations.