Charlie Customer Goes to Kim,a Local Travel Agent,and Buys an Airline

question 44

Multiple Choice

Charlie Customer goes to Kim,a local travel agent,and buys an airline ticket on BartAir.In this transaction:

• A)Charlie is the principal,Kim is his agent.
• B)BartAir is the principal,Kim is its agent.
• C)Kim is the agent of neither BartAir nor Charlie.
• D)Kim is the agent of both Charlie and BartAir.

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Definitions:

Behavioral Leadership Perspective

This perspective focuses on the observable behaviors of leaders and how those behaviors influence the performance and satisfaction of followers.

Transformational Leadership

A leadership style characterized by inspiring and motivating followers to exceed their own interests for the good of the group or organization, by fostering high levels of commitment and performance.

Implicit Leadership Perspective

The theory that people have built-in, preconceived notions and expectations about what characteristics and behaviors constitute effective leadership.

Achievement-Oriented Leadership

A leadership style where leaders set challenging goals, expect high performance, and demonstrate confidence in the abilities of their followers.