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Malcolm refuses to shake hands with strangers (or anyone else for that matter) because he is fearful that they will infect him with germs.Malcolm is displaying signs of
Production Process
The series of steps and operations involved in the creation of a product or service, from raw materials to final output.
Do It Right The First Time
A philosophy emphasizing the importance of completing tasks correctly on the initial attempt to prevent waste and inefficiencies.
Transcendent Quality
A concept of excellence or superiority that goes beyond ordinary limits, often referring to products, services, or experiences that provide a sense of awe or wonder.
Organization's Culture
The collective values, beliefs, and behaviors that shape how work gets done within an organization.
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