The Waiting Time for Patients at a Local Walk-In Health

question 55

Essay

The waiting time for patients at a local walk-in health clinic follows a normal distribution with a mean of 15 minutes and a population standard deviation of 5 minutes. The clinic wants to know if the waiting time is less than 15 minutes. The quality-assurance department sampled 50 patients and found that the mean waiting time was 14.25 minutes. For a significance level of 0.05, what is the critical value?

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Definitions:

Motivation

The reason or reasons one has for acting or behaving in a particular way; the drive to achieve goals.

Organizational Citizenship

The voluntary commitments beyond an employee's required tasks that help to improve organizational performance.

Formal Job Duties

Officially assigned tasks and responsibilities that are part of one's employment role.

Organizational Citizenship Behavior

Voluntary actions employees do to help others and benefit the organization beyond their job requirements.