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Suppose That Juan Carlos Is Filling Out a Survey That

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Suppose that Juan Carlos is filling out a survey that he received in the mail.The survey asks him what he would do if the price of his favorite toothpaste increased.Juan Carlos reports that he would switch to a different brand.The survey asks what he would do if the price of all toothpastes increased.Juan Carlos reports that he must use toothpaste,so he would have to adjust his spending elsewhere.These examples illustrate the importance of


Definitions:

Standing Plan

A long-term approach created to be used repeatedly in situations that occur frequently within an organization.

Sexual Harassment

Unwanted or unwelcome behavior of a sexual nature that affects an individual's employment, interferes with work, or creates a hostile work environment.

Organisational Policy

A set of principles and rules designed to guide decisions and achieve rational outcomes within an organization.

Operating Procedures

Established methods and protocols designed to carry out operations consistently and effectively within an organization.

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