Customer Discrimination Occurs When

question 74

Multiple Choice

Customer discrimination occurs when

• A)a firm pays workers different wages based on irrelevant factors.
• B)customers refuse to buy products produced by a racially diverse workforce.
• C)customers refuse to buy products they believe to be of poor quality.
• D)workers refuse to serve customers of a different race.

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Definitions:

Standard Deviation

A statistic that measures the dispersion or variability of a set of data points from their mean, used in various fields to quantify the amount of variation.

Internal Consistency

A measure of the reliability of a test or scale, indicating how well the various items measure the same concept or construct.

Licensure Exam

A standardized test that individuals must pass in order to be legally recognized as a professional in certain fields.

Median

The middle value in a data set, which divides it into two equal halves, with an equal number of values both above and below it.