Today a Small Growing Company Can Improve Their Working Relationships

question 31

Multiple Choice

Today a small growing company can improve their working relationships with both suppliers and customers through the application of ________.

• A)electronic data processing (EDP)
• B)cloud-based systems
• C)electronic fund processing (EFP)
• D)customer relationship management (CRM)

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Definitions:

Reward And Punish

Techniques used in managing behavior by offering incentives for desired actions and penalties for undesirable ones.

Situational Control

Refers to the ability to influence the outcome of specific situations by effectively managing variables and adapting strategies.

Task Structure

The way tasks are organized, defined, and executed within teams or projects, including clarity, complexity, and the processes used.

Leader-Member Relations

The dynamics and quality of the relationship between leaders and their followers in an organization, affecting morale, productivity, and job satisfaction.