The Implementation of TQM Cannot Succeed Unless

question 53

Multiple Choice

The implementation of TQM cannot succeed unless:

• A)the company is willing to undergo immediate radical transformation of all of its processes.
• B)the company has extensive market research on its markets,competitors,and customers.
• C)it is fully supported by upper management and has the involvement of the CEO.
• D)the lowest level of employees is willing to implement the program from the very beginning.

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Definitions:

Ethnicity

A category of people who identify with each other based on common ancestral, social, cultural, or national experiences.

Onset

The beginning or start, especially the initial stage of a disease or condition.

Menopause

The period in a woman's life, typically occurring between ages 45 and 55, when menstruation permanently ceases, indicative of the end of fertility.