Explain the Philosophy of Total Quality Management,naming the Ten Things

question 4

Essay

Explain the philosophy of Total Quality Management,naming the ten things a small business owner should do to successfully implement a TQM program.

Understand the ethical and professional implications of communication in nursing practice.

Utilize appropriate communication techniques with diverse patient populations.

Comprehend the role of nonverbal behaviors in enhancing communication.

Recognize the importance of effective group communication within healthcare teams.

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Definitions:

Defense Mechanism

Psychological strategies brought into play by individuals to protect themselves from unacceptable thoughts or feelings.

Rationalization

A defense mechanism in which controversial behaviors or feelings are justified and explained in a seemingly rational or logical manner to avoid the true explanation.

Projection

An ego defense mechanism whereby individuals attribute to other people characteristics or impulses they do not wish to acknowledge in themselves.

Defecating

The act of expelling feces from the body's large intestine through the anus.