Companies Begin to Find That Customers,when Calling Customer Service,want to Talk

question 50

Multiple Choice

Companies begin to find that customers,when calling customer service,want to talk to real people rather than to a recording.What will happen to demand for receptionists and the market equilibrium wage?

• A) Demand will fall; the equilibrium wage will fall.
• B) Demand will increase; the equilibrium wage will fall.
• C) Demand will stay the same; the equilibrium wage will rise.
• D) Demand will decrease; the equilibrium wage will rise.
• E) Demand will increase; the equilibrium wage will increase.

---

Definitions:

Equal Annual Amounts

A method of loan repayment or investment that involves paying or receiving the same amount of money each year.

Present Value

The value today of a future sum of money or sequence of cash payments, calculated using a specific return rate.

Lease Payments

Payments made under a lease agreement by the lessee to the lessor for the use of an asset over the lease term.

Present Value

The current worth of a future sum of money or stream of cash flows given a specified rate of return, often used in evaluating investment opportunities.