Customer Service Jobs Are Easily Outsourced

question 139

Essay

Customer service jobs are easily outsourced.Graph the following for the market for customer service,and explain what happens to wages and the quantity of labor.
a.What are the short-run effects of this outsourcing on the home country?
b.What are the effects in the foreign country?
c.Who wins and loses in these moves?

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Definitions:

Retail Situation

Describes the current state and dynamics of the retail market, including trends, challenges, and opportunities for retail businesses.

Location

A specific place or position, often considered in the context of business as a strategic factor in success.

General Merchandise Retailer

Businesses that sell a wide range of products across different categories, typically in large department stores or through online platforms.

Specific Segments

Refers to the precise subdivisions of a market targeted by businesses, identified by unique characteristics like demographics, interests, or buying behavior.