Examlex
All of the following are inputs (source documents) to the purchasing process except:
Customer Complaint
Feedback from a customer expressing dissatisfaction with a product or service received.
Perceived Purchase Satisfaction
The level of contentment a consumer feels regarding a purchase, based on their expectations and the product's performance.
Sales Wisdom
The deep, practical knowledge or insight gained through extensive experience in the sales field, guiding strategy, and interaction with clients.
Follow-Up
The process of making additional contact with customers after a sale to ensure satisfaction and to create opportunities for future sales.
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