Which of the Following Examples Represents Best Practices When Referring

question 12

Multiple Choice

Which of the following examples represents best practices when referring to a person with a disability?

• A) Hearing impaired person
• B) Deaf person
• C) Person who is hearing impaired
• D) Person who is deaf

---

Definitions:

Social Media

Platforms and technologies enabling the creation, sharing, and exchange of information and ideas in virtual communities and networks.

Customer Question

An inquiry made by a customer seeking information or clarification about products, services, or policies from a business.

Expectation

The belief or anticipation about the occurrence of something in the future or about receiving something.

Location-Based Marketing

A marketing strategy that targets consumers based on their geographic location, typically using mobile device technology.