During the Process of Composing a Negative Message,you Should Try

question 78

Multiple Choice

During the process of composing a negative message,you should try to

• A)choose a buffer that will distract your reader.
• B)gain the reader's acceptance of the bad news.
• C)leave the reader with hope that you will change your decision.
• D)avoid stating the bad news.
• E)surprise the audience with the bad news.

Understand the legal aspects of purchasing and the significance of the purchase order.

Grasp the transformation process in operations management from inputs to outputs.

Appreciate the importance of quality in products and services and the impact of six sigma on customer satisfaction.

Understand productivity measurement methods and the productivity ratio.