According to the Indirect Approach for Delivering Bad News,you Should

question 93

Multiple Choice

According to the indirect approach for delivering bad news,you should place the negative news

• A)immediately after the buffer.
• B)immediately before the reasons.
• C)immediately after the reasons.
• D)at the very end.
• E)in the opening paragraph.

Analyze the ethical and legal considerations in delivering bad news.

Understand the nuances of timing and placement of negative news in messages.

Comprehend the types and responses to crisis situations in organizations.

Learn the significance of positive endings in bad-news messages.

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Definitions:

Compound Interest

Interest calculated on the initial principal and also on the accumulated interest of previous periods.

Future Value

The value of an investment at a specific future date, accounting for interest or returns earned over time.

Annuity Factor

A multiplier used to calculate the present value of an annuity, representing the sum of the present values of all future annuity payments.

Interest Rate

The percentage charged on the total amount of borrowed money or paid on invested capital.