Encouraging Additional Communication in the Close of a Negative Message

question 88

Multiple Choice

Encouraging additional communication in the close of a negative message

• A)is expected,even if you really don't want to discuss the matter any further.
• B)should be avoided unless you are truly willing to discuss the matter further.
• C)is appropriate for internal audiences,but never for external audiences.
• D)should be done only if you direct the audience to contact someone else.
• E)isn't a good idea,no matter what the circumstances may be.

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Definitions:

Document

Written or digital records that provide evidence or information; in healthcare, this includes patient records, treatment plans, and medical histories.

Wound Healing

The physiological process by which the body repairs and regenerates the skin and other tissues after injury.

Reference Book

A book, such as a dictionary, encyclopedia, or manual, that provides factual information on a wide range of subjects and is intended for consultation rather than consecutive reading.

Computer Search

The process of using a computer to find information stored in a database or the internet through keywords or queries.