Use the ________ If You Must Deliver Bad News That

question 29

Multiple Choice

Use the ________ if you must deliver bad news that will shock or surprise your audience.

• A)indirect approach
• B)discretionary approach
• C)direct approach
• D)introverted approach
• E)persuasive approach

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Definitions:

Selective Listening

The type of listening that happens when a listener deliberately chooses what he or she wants to pay attention to.

Red Flag Words

Words or phrases that indicate a potential problem or issue, often signaling caution or drawing attention to areas of concern.

Miscommunication

The failure to convey or understand a message correctly, leading to misunderstandings or conflicts.

Relevance Timing

The optimal or most appropriate point in time for information or actions to have the most impact or relevance to a given situation or audience.