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Social media and other communication technologies have created a major new challenge:
Executive Dashboard
A visual presentation tool that provides executives with a quick and easy way to view their company's performance in real-time.
Scorecard
A performance measurement tool that tracks the success or achievement against defined targets or criteria.
Key Performance Indicators
Metrics used to evaluate the success of an organization or of a particular activity in which it engages.
Order Cycle Time
The total time from when a customer places an order until the product is delivered, used as a key performance indicator in supply chain management.
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