When Making a Claim or Requesting an Adjustment,your Close Should

question 75

Multiple Choice

When making a claim or requesting an adjustment,your close should

• A)clearly state how angry and disappointed you are.
• B)explain the specific details of the problem.
• C)request the specific action required to resolve the problem.
• D)explain that you are planning to seek legal counsel.
• E)suggest that you will probably take your business elsewhere.

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Definitions:

U.S. Congress

The bicameral legislature of the federal government of the United States, consisting of the House of Representatives and the Senate.

Crimes

Acts or omissions that violate laws and are punishable by the state or other authority.

State Legislatures

Elected bodies within each state responsible for making and amending laws applicable within their respective states.

Model Penal Code

A standardized set of criminal laws developed to encourage and assist U.S. states in revising and standardizing their penal codes.