If You Are Sending an Informative Memo to Employees About

question 2

Multiple Choice

If you are sending an informative memo to employees about policy statements or procedural changes,you should

• A)assume that employees will have a positive response.
• B)use the indirect approach.
• C)use the body of the message to provide all the necessary details.
• D)assume that employees will have a negative response.
• E)incorporate a congratulatory tone.

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Definitions:

Arbitrator

A neutral third party chosen to resolve disputes between parties, who makes decisions that are usually binding.

Fact-finding

The process of gathering facts through research or investigation, often used in disputes to establish an objective basis for negotiations or decisions.

Concessions

Compromises or adjustments made by one party in a negotiation, typically involving the relinquishment of certain demands or conditions to reach an agreement.

Economic Strike

A stoppage of work by union members to protest against economic conditions such as wages, benefits, and working hours, rather than workplace rights or unfair labor practices.