All of the Following Except ________ Are Best Practices When

question 17

Multiple Choice

All of the following except ________ are best practices when using phones at work.

• A)being positive and professional when you answer the phone
• B)varying your vocal pitch and inflections so people know you're interested
• C)enabling your voicemail,even if you don't check messages regularly
• D)ending your calls with courtesy and clarity
• E)responding to messages promptly

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Definitions:

Profit

The financial benefit realized when income earned is greater than the expenses, taxes, and costs incurred in generating that income.

Donation

A present provided by individuals or organizations, usually for philanthropic reasons or to support a specific cause.

Accumulated Depreciation

The total amount of depreciation expense that has been recorded for an asset since its acquisition, reflecting its reduction in value over time.