Why Are Some Companies Adding Gamification to Their Mobile Apps

question 84

Multiple Choice

Why are some companies adding gamification to their mobile apps?

• A)to reduce customer stress levels while they are on hold
• B)to improve the computational speed on corporate information systems
• C)to reduce the need for expensive customer service calls
• D)to increase user engagement
• E)to reduce employee headcount and other fixed costs.

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Definitions:

Discount Factor(s)

Multipliers used in discounted cash flow (DCF) analyses to convert future cash flows into their present value, reflecting the time value of money.

Discount Rate

The discount rate applied to calculate the current value of future cash flows.

Total Cost Approach

A cost management strategy that considers all possible costs associated with a product or service, aiming for a comprehensive analysis.

Discount Factor(s)

Factors used in financial calculations to determine the present value of future payments or cash flows.