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Briefly Explain How Social Media Have Changed the Way Customers

question 50

Essay

Briefly explain how social media have changed the way customers and other groups engage in business communication.


Definitions:

Ideal Organization

A hypothetical entity that operates flawlessly, achieving its goals with maximum efficiency, while maintaining a positive work environment and ethical standards.

Friendship Group

A social group formed in the workplace or other contexts based on personal relations and mutual interests among its members.

Esteem

Relates to the respect, admiration, and value an individual feels or is accorded by others, contributing to their self-worth and confidence.

Personal Security

Concerns the sense of safety and stability an individual feels in their personal life, encompassing both physical and emotional aspects.

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