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Describe three types of indirect process risks in the sales and customer service process.
Authority
The right or power assigned to an entity or individual to govern, make decisions, or enforce obedience.
Revocation
The official cancellation or annulment of a decree, decision, or promise, typically within legal contexts such as wills, contracts, or licenses.
Renunciation
The formal rejection or abandonment of a claim, right, possession, or responsibility.
Agent's Authority
The scope of power given to an agent to act on behalf of a principal, which can be explicit, implicit, or by means of apparent authority.
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