Some Companies Follow Twitter to Learn What Customers Think of Them

question 29

True/False

Some companies follow Twitter to learn what customers think of them without participating in Twitter.

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Definitions:

Ethical Principles

The foundational guidelines that dictate what is right, fair, and just behavior within society or certain professions.

Concentration of Effect

The degree to which outcomes from actions are focused and intense, impacting a specific area or group significantly.

Self-Serving Decisions

Choices made by individuals or groups that primarily benefit themselves, often at the expense of others or ethical standards.

Hedonist Principle

The concept suggesting that people are motivated to seek pleasure and avoid pain.