When Our Natural Capacity to Engage in Emotion Work Is

question 14

Multiple Choice

When our natural capacity to engage in emotion work is sold for a wage and bought to serve the profit motive, we are experiencing according to Hochschild

• A) rationalization of the self.
• B) alienation.
• C) commodification of feelings.
• D) emotional labor.

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Definitions:

Positivist Perspective

A view in sociology that relies on empirical evidence and scientific method to understand and explain social phenomena.

Observable Fact

Information or data that can be noticed or perceived directly through the senses or scientific instruments.

Constructionist Perspective

A theoretical approach that suggests reality is socially constructed through human interpretation and interactions, emphasizing the subjective meaning of phenomena.

Human Volition

The capacity or power of individuals to make choices and decisions with a sense of free will, uninfluenced by external forces.