CQI Focuses On

question 23

Multiple Choice

CQI focuses on:

• A) process.
• B) individuals.
• C) correcting mistakes.
• D) QA/QC.

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Definitions:

Emotive Style

A communication or behavioral style that is characterized by the expression and management of emotions.

Directive Style

A leadership approach characterized by giving clear, explicit instructions and expecting compliance.

Excess Zone

A state or area where something exists in quantities or amounts greater than necessary or desired.

Secure And Confident

Describes a state of being wherein an individual feels self-assured and stable in their abilities, decisions, and self-worth.