Laura, Claire's Teenage Client, Expresses Disappointment That She Has Not

question 21

Multiple Choice

Laura, Claire's teenage client, expresses disappointment that she has not achieved her targeted goals. Claire reminds Laura that she has managed to overcome her truancy and has passed all her exams. This is an example of:​

• A)​rejecting the client's perceptions.
• B)​focusing on the strengths and potentialities of the client.
• C)​reframing the problem.
• D)​arguing with the client.

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Definitions:

Foreign Firms

Describes companies that are incorporated or headquartered in a country different from where they operate or do a significant portion of their business.

Canadian Companies

Business entities registered, established, or operating under the laws and regulations of Canada.

Conglomerate Merger

Occurs when unrelated enterprises combine, such as Mobil Oil and Montgomery Ward.

Horizontal

Term often used in analysis to indicate a flat or level condition, such as a horizontal merger, which occurs between companies in the same industry.