Nine Items from a Scale of Grocery Store Service Quality

question 6

Multiple Choice

Nine items from a scale of grocery store service quality were assessed by exploratory factor analysis. Based on this scree plot, how many factors should be extracted?

• A) 2
• B) 3
• C) 4
• D) 5

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Definitions:

Self-Realization

The process of fully understanding and achieving one's own potential, abilities, and desires, often considered a primary goal in various psychological and spiritual theories.

Innate Potential

Refers to the inherent abilities or capacities of an individual that can be developed through experience and learning.

Oedipus Complex

A theory in psychoanalytic literature that describes a child's feelings of desire for their opposite-sex parent and jealousy and rivalry with their same-sex parent.

Dependence

The state of relying on or being controlled by someone or something else for support, sustenance, or survival.