A Data Analyst for a Small Chain of Boutique Hotels

question 13

Multiple Choice

A data analyst for a small chain of boutique hotels was interested in what shaped guest satisfaction with their hotel stays. He decided to build a multi-level linear model. Because he had not run one before he decided to build the model in stages, starting with a basic linear model. His outcome variable was Satisfaction, which measured guest satisfaction on a ten-point scale. His initial parameters were Satisfactionx (guests' satisfaction with the hotel chain prior to them staying, measured on a ten-point scale) and Duration (measuring duration of each guest's stay in days) . He ran the model and found that Satisfaction2 had a p = 0.05 (b = -1.69) and Duration had a p = 0.01 (b = 0.665) . How would you interpret this?

• A) Guest satisfaction is not significantly associated with duration of stay
• B) Guest satisfaction is significantly associated with duration of stay
• C) Guest satisfaction significantly improves with duration of stay
• D) Guest satisfaction significantly declines with duration of stay

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Definitions:

Acting-Out Behavior

Any behavior that is performed to express thoughts or feelings that an individual cannot easily express in words, often seen in therapy as a form of resistance or communication of distress.

Frustration And Guilt

Emotional states where one feels blocked from achieving desired goals leading to self-blame or remorse.

Mediator

A neutral third party who facilitates negotiations between conflicting parties to help them reach a mutually acceptable agreement.

Couple Therapist

A specialized therapist who works with couples to address and resolve relationship issues, aiming to improve mutual understanding and connection.