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Gertrude, a mentally sharp but physically impaired resident at a local assisted-living facility, complains that the staff talks to her as if she were a baby. The staff is using:
Self-Serving Attribution
A common tendency to attribute successes to personal characteristics and failures to external factors.
Internal Attribution
The process of explaining one's own or others' behavior as due to personal, intrinsic factors.
External-Unstable
A causation attribution in psychology where an individual attributes events to causes outside themselves that are variable or subject to change.
Internal-Stable
A characteristic or attribute that is considered innate and constant within an individual or situation.
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