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According to the text, businesses fail for a number of different reasons but not due to
Product Availability
The extent to which a product can be purchased by consumers, often dependent on factors like inventory levels and distribution networks.
On-Time Delivery
A metric that measures how many shipments are delivered per the requested delivery date.
Clientelling
A method of personalizing service by tailoring product information for individual customers, in order to provide an exceptional and personalized shopping experience.
Salespersons
Individuals who sell products or services to potential customers in exchange for money or other compensation.
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