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A and B Are Neighbours

question 4

True/False

A and B are neighbours. Before A left on a holiday, he asked B to "keep an eye on his house." While A was on holidays, B noticed that A's lawn was in need of cutting and proceeded to cut the lawn. On A's return from his holiday, B demanded $10 for cutting the lawn. B would not be entitled to claim anything for his service because his act was gratuitous.


Definitions:

"You" Attitude

A communication style that focuses on the needs, interests, and concerns of the audience, rather than the speaker.

Credibility

The quality of being trusted, believable, or convincing based on one's knowledge, reliability, or reputation.

Pompous Language

The use of overly self-important or grandiose language intended to impress others.

Establishing Qualifications

The process of presenting and verifying credentials, skills, and experiences that make an individual suitable for a particular role or task.

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