Bob Owns a Small Carpet Company

question 32

True/False

Bob owns a small carpet company.After a dispute,his best salesman left the company and was hired by a competitor.A client who recently had carpet installed by Bob's company has initiated legal action on the basis of a statement made to him by the former salesman who told the client that he had received a product of inferior quality.The former employee has committed a slanderous act which is an intentional tort.

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Definitions:

Operant Conditioning

An instructional process in which the magnitude of a behavior is fine-tuned by using positive or negative feedback.

Variable-ratio

A reinforcement schedule in behavioral psychology where a response is reinforced after an unpredictable number of responses.

Latent Learning

A form of learning that occurs without any obvious reinforcement of the behavior or associations that are learned.

Discrimination Learning

The process of learning to respond differently to various stimuli or situations, often by recognizing differences.