What Is Service Science

question 26

Multiple Choice

What is service science?

• A)Study of how excellent service can be achieved.
• B)An approach for developing service operation that can create value for our customers.
• C)An approach to enable us to study,design and manage effective service systems that create value for our customers.
• D)A study of various disciplines in the sciences,like logistics management.
• E)An approach to designing and managing complex service systems.

---

Definitions:

NonAromatic

Molecules or compounds that do not contain a ring of continuously overlapping p orbitals, thus lacking the stability associated with aromatic systems.

π Network

An extended system of π bonds in a molecule, which can involve multiple atoms contributing p orbitals for delocalized electron sharing.

Cyclobutadiene

A highly reactive, four-carbon cyclic diene that is unstable at room temperature, interesting for its peculiar electronic properties and symmetry.

1,3-Butadiene

A simple conjugated diene with the formula C4H6, important as a monomer in producing synthetic rubber.